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Corporate Reputation

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Description

Product Description

The definitive handbook for managing a company’s brand and reputation.
● A company’s reputation is a key asset today, which needs to be managed and nurtured.
● This book provides rigorous and scientific frameworks and tools to help companies manage their corporate reputation.
● Definitive handbook – covers virtually every aspect of reputaton management for companies.
● Written by three leading experts in the field of corporate reputation.

Book Details

  • Publisher: LID Publishing
  • ISBN: 978-8483567975
  • FORMAT: 234 x 156mm
  • Bookbinding: Paperback + flaps
  • Number of pages: 354

AUTHORS


Angel AllozaAngel Alloza

Angel Alloza is the CEO of Corporate Excellence – Centre for Reputation Leadership, a leading consultancy in corporate reputation. Enrique Carreras is a professor and Ana Carreras is a researcher at the CEU San Pablo University in Madrid.

Ana CarrerasAna Carreras

Ana Carreras holds a PhD in Economics and Business Studies and leads several research projects
on satisfaction, customer loyalty and corporate reputation at the CEU San Pablo University (Spain).
She is also a project director at MQ Medición de Calidad SL., where she is responsible for the creation,
development and implementation of different indices, such as the LO.CAL index and the Professional Reputation index.

Enrique CarrerasEnrique Carreras

Enrique Carreras is a professor at the Faculty of Economics and Business at the CEU San Pablo
University in Madrid. He has extensive research experience and currently specializes in causal
models for measurement tools to evaluate intangible assets such as customer satisfaction and corporate reputation.

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