Showing 1–12 of 27 results
From Brexit to Trump, communication has never clearly been so influential, continually centre stage in influencing our hearts, minds and essentially the narrative of our civilisation. We are surrounded by the impact of good and bad communication, both in our own lives and in the world stage. And we are swayed, even against better judgement by persuasive communicators. This book will give people simple usable tools to improve and enrich their communication in 5 key areas, so they feel more confident and effective in meetings, presentations, interviews, social situations and can even have arguments more effectively! For the very first time, readers will be able to read about and apply a unique methodology that has been taught successfully to hundreds of happy clients since 2008 - and the opportunity to experience gems from that method at a fraction of the price of a session.Author: Emma Serlin Publisher: LID Publishing ISBN:978-1-911498-41-4 FORMAT: 180x120mm Bookbinding: Hardback Number of pages: 128 pp
We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings and social media, never has it been more important to manage your reputation and referrals.This book is for anyone who wants to systematically build their reputation and increase their referral sales whilst delivering a consistent and continually improving customer experience. Put together in a simple, clear, no nonsense way, with step by step instructions on what to do along the journey. The information is based on over 10 years coaching, advisory and training experience in the area of feedback, customer experience and referrals, and all the advice is underpinned by real life experience and examples ...and continued doses of common sense!Author:Â Guy Arnold & Russell Wood Publisher: LID Publishing ISBN:978-1-911498-40-7 FORMAT: 180x120mm Bookbinding: Hardback Number of pages: 128 pp
All organizations are on a trajectory to a future: their default future. This is where they will end up if they take no action other than that currently planned. Leaders are accountable for confronting this default future and taking the actions needed to set a trajectory to an improved future. Sounds easy, but the challenge lies in understanding the forces both internal and external that determine the current trajectory. Only then can strategic opportunities be explored, a trajectory of strategic intent defined and the conditions for turning strategic intent into operational reality put in place. This book won t tell you what your strategy should be, nor does it present a multi-step approach to developing strategy. What it will do is help you understand why developing and executing strategy remains such a challenge. It will also help readers understand the role they need to play at a personal level if they are passionate about leading their organization beyond its default future.Author:Â David Trafford & Peter Boggis Publisher: LID Publishing ISBN:978-1-911498-44-5 FORMAT: 234x156mm Bookbinding: Hardback Number of pages: 256 pp
Japan, the world's third largest economy and its largest creditor nation, has been in crisis for more than two decades. Its economy has been depressed or in recession in much of that period, its banking sector in a critical state, and its public sector burdened by recurring fiscal deficits and mounting debt. Today, the hegemonic role in global trade and financial markets has been assumed by the USA and China. Yet, this book argues that a possible future Pax Japonica - one in which Japan will overcome its paralyzing debt and once again play a leading role in global finance - can become a reality. Leading international strategist Takeo Harada provides new and astounding insight into Japan's hidden role as designated controller of large - often secret - funds kept for the purpose of rescuing humankind from ultimate disasters. For this reason, Japan's role in the global economy can never be under-estimated and remains critical to its progress.Author: Takeo Harada Publisher: LID Publishing ISBN:978-1-911498-22-3 FORMAT: 234x156mm Bookbinding: Hardback Number of pages: 256 pp
In this groundbreaking book, RenĂ© Carayol, leading business guru, top keynote speaker on Leadership and Culture, executive coach, shares the magic and simplicity of the SPIKE (Strengths Positively Identified Kick-start Excellence) philosophy. In the world of SPIKE, there are no losers anymore - everyone has something they are great at! The product of 30 years of supporting the growth and development of thousands of individuals and organizations globally, the book brings together a proven formula for personal and business development. The vital and essential ingredient of SPIKE is that everyone has at least one inherent strength. Finding those sometimes hidden strengths and energies, and then mobilizing them for your and other's benefit, is the ultimate aim of this inspiring book.Author: RenĂ© Carayol Publisher: LID Publishing ISBN:978-1-911498-52-0 FORMAT:Â 198 x 129mm Bookbinding: Paperback Number of pages: 304 pp
How engaged are your employees, really? Companies talk about âemployee engagementâ and they accept its importance, yet strangely, they adopt out-dated methods when analysing and measuring this engagement. A leading engagement expert offers a new framework for taking the genuine pulse of a company â so that leaders and management can truly understand how their people are feeling, and know what actions to take that result in better performance. Based on making results instantly and transparently available, and then determining with employees the real factors that lie within their feelings, managers can more easily assess the way they need to approachan issue. If, as the clichĂ© goes, âpeople are a companyâs greatest assetâ, then ensuring their close engagement is essential for anycompany. This book argues powerfully for a radical new approach to employee engagement, based on understanding the minds and emotions of the people who work in organizations.Author: Matt Stephens Publisher: LID Publishing ISBN:978-1-911498-45-2 FORMAT: 216 x 138mm Bookbinding: Paperback Number of pages: 224 pp
£12.99 Add to cart
In this enlightening and engaging book, Andrew Wallas views the company from a metaphysical perspective to provide a new approach to transforming the organization. Business Alchemy focuses on the inner dynamics and energy flow within the organization itself, seeing where there is visible and hidden contradiction working against the aims of the company. It is by taking a deeper look inside of your company (instead of focusing on the outer machinations of your business), and by bringing these (often unconscious) blocks to light, that energy is released and the company is then free to move forward, fully aligned with its stated objectives and goals. This is a unique perspective on how companies can evolve and grow naturally and successfully.Author: Andrew Wallace Publisher: LID Publishing ISBN:191149824X FORMAT:Â 198 x 129mm Bookbinding: Paperback Number of pages: 192 pp
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Today, we live and do business in a world where society gathers knowledge faster than it gathers wisdom. It is a world of continuous revolution and change. Those who manage to find, structure and exploit the power of "Wild Knowledge" - ie, the untamed data, learnings and experiences that flourish in our lives and minds - will come out the winners. In combination, we need to develop our ability to understand and judge which aspects of that knowledge are applicable to business and life in general. This is the so-called "Vicious Wisdom" which will force you to unlearn, to choose an approach of unthinking, in order to reach a deeper understanding, meaning and reason in your quest to find new and different solutions. This book, written by a leading futurist/philosopher, presents a powerful and radical approach to thinking about and solving our future lives and businesses.Author: Anders Indset Publisher: LID Publishing ISBN:Â 978-1-911498-23-0 FORMAT: 216 x 138 mm Bookbinding: Hardback Number of pages: 224 pp
£16.99 Add to cart
Awarded with the Silver Medal during the 2015 Axiom Business Book AwardsÂ the first edition of Sweet Success received a great success. In this revised second edition the former CEO, Douglas Lapins chronicles the changes and challenges of a thirty-year career in the corporate world. High-fructose corn syrup, a changing sugar industry, and practical leadership methods weave an absorbing tale of business, family, and social responsibility. Through strength of character, hard work, and native intelligence, he embraced a life full of extraordinary experiences and growth. This is the engrossing story of that journey, the people who influenced its path, and lessons that were learned.Â Â It is a must-read for anyone on their own journey of self-improvement.
Â Author: Doug Lapins
Valued at $25 billion following its IPO in 2014, JD.com (Jingdong) is Chinaâs second largest e-commerce company (behind its rival Alibaba) and leads the way in sales of consumer electronics and books. Through unprecedented access to the inner-workings of JD.com and its founder, Richard Liu, and other main players, this book offers the most detailed examination of the success behind one of Chinaâs most successful companies of recent times. Founded in 1998 as an online magneto-optical store, the company evolved into selling books, CDs, videos and consumer electronics online on an enormous scale. In 2014, Asiaâs largest Internet company, Tencent, acquired a 20% stake in JD.com, which made the company the No.2 online retailer in China, and thus triggering a fierce battle with Alibaba for dominance in the China market. The story of JD.comâs growth, and the strategies and philosophy of its charismatic founder, is featured in this fascinating book.
Â Author:Â Li ZhigangÂ
£24.99 Add to cart
In 2012, the Chinese company Huawei Technologies overtook Ericsson to become the worldâs largest telecommunications equipment manufacturer, firmly establishing itself on the world business map. Today, it has over 170,000 employees worldwide and in 2014 the company generated a remarkable profit of $5.5 billion. Whilst research and development and the technology that results from it are core drivers of Huaweiâs success, the companyâs amazing growth is also determined by its human resource strategy. This is based on a âcustomer-firstâ attitude, the belief that obtaining opportunities is through hard work and, above all, âa dedication to do the best in anything we doâ. How Huawei promotes this dedication amongst its workforce is the subject of this important book. Through original incentive systems, employee ownership and the mentality to act like a boss, Huawei has managed to create a culture of dedication that has become the bedrock of its growth today.
Author: Huang Weiwei
£29.99 Add to cart
We live in a world of constant change and disruption caused mainly by new technology. Yet, in business, there is widespread apathy, paralysis and confusion in many established companies in face of the obvious scope, scale, reach and pace of disruptive change. Why? Because Denial is the natural default response, given how executivesâ brains function and how they are trained.
This important book examines why companies seem paralysed in the headlights of onrushing digital and other disruption. In analysing and understanding this tendency towards denial in companies, the author is then able to guide executives to begin seeing a new perspective to coping with the transformation challenge that faces them. Full of insightful case studies and lessons gained from the authorâs work with leading companies, this is a hugely timely book when virtually all companies and executives must deal with the threat of disruptive change.
Author:Â David Guillebaud