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Fair Talk

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£12.99

Employees around the world are deprived of honest objective feedback, and the higher you go in the organisation, the less feedback you are going to get. Researchers confirmed that the less facetime employees have with their managers, the more impact seeking and receiving feedback will have on their performance.

Gorbatov and Lane propose a simple, systematic approach to giving fair and honest feedback, in ways that improve performance and prove that, if done properly, feedback simultaneously improves performance while engaging and developing employees.

Author: Sergey Gorbatov & Angela Lane

 

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Description

Description

The ratings economy is here –it’s time to get onboard with feedback

Authoritative and informative–based on a combination of academic research and observations of real-life managers.

Practical approach to performance management.

Learn how to develop a feedback culture in your business.

A new book challenging how we think about feedback.

Book Details

ISBN: 978-1-912555-09-3

FORMAT: 216x135mm

Bookbinding: Paperback

Number of pages: 240

AUTHORS

Sergey Gorbatov and Angela Lane work and write about the complex science of human performance, while making it simple. Leveraging Fortune 500 experience gained across four continents, they equip leaders with practical tools for success.

REVIEWS

People are an organization’s most important source of competitive advantage and feedback is the key to unleashing their full potential.FairTalkoffers leaders straight talk on how to open up communication on their teams, improving not only individual performance but creating a culture where feedback is an essential building block for success.

Ellyn Shook, Chief Leadership and Human Resources Officer, Accenture

As business challenges require ever more creative, adaptive and collaborative organizations, leadership effectiveness has become mission-critical. Actionable feedback is one of the most impactful levers leaders have to build a smarter, more agile workforce. Angela Lane and Sergey Gorbatov have brought together science, real examples and a step-by-step process for giving fair, focused and credible feedback. Fair Talk meets you as a leader where you are, allowing you to execute skilfully on the fundamental job of leadership: to maximize human potential.

Michael Chavez, CEO, Duke Corporate Education

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