Navigation

No products in the cart.

Naked Banking

čReturn to Previous Page
Description

Description

An expose into the world of high-street banks ‚Äď and how we can protect ourselves from them

‚óŹ Written by two insiders who work for a leading high street bank

‚óŹ Everyone needs to read this book ‚Äď the tricks that banks play on us, and what we can do avoid them!

‚óŹ Provides ordinary people with the knowledge and confidence to ask their banks the right questions and to make better financial decisions

‚óŹ Controversial and daring ‚Äď this book will get huge exposure in both national and financial media


AUTHORS

Steve Hogg is Director of Commercial Propositions and Paul Riseborough is Chief Commercial Officer of Metro Bank, a leading challenger bank. Karolina Morys is formerly Head of Retail Products at Metro Bank.

More Info

Additional information

Physical

Physical Copy

Digital

E-book

Reviews (1)

Reviews

  1. Simon Thompson, Chief Executive, Chartered Banker Institute

    “This is a brilliant, thoughtful, necessary and optimistic book, and should be required reading for all aspiring retail bankers, as well as all retail banking customers.

    Written by three current or former Metro Bank executives, including the most recent winner of the Institute‚Äôs Hutton Prize for Ethics, Paul Riseborough, ‚ÄúNaked Banking‚ÄĚ is, at times, uncomfortable reading as it lays bare many of the strategies banks employ to generate shareholder returns. Yet the premise of the book is one that most industry insiders would recognise; that the great majority of banks and bankers set out every day to do the right things, in the right ways, for their customers. This is undermined, however, by systemic factors including market structure, the lack of competition, and the costs of legacy IT systems, property portfolios and regulation. Ultimately banking, in the UK at least, struggles to create genuine value for its customers.

    The authors hope to encourage customers to take a greater interest in their finances, become more engaged with their current providers and to shop around for better deals. I hope so too; whilst the balance of responsibility always lies with banks and professional bankers to ensure products and services are appropriate for customers’ needs, outcomes would be improved if more customers adopted a more active approach.

    ‚ÄúNaked Banking‚ÄĚ may not inspire a consumer revolution. It just might help inspire and support a banker revolution, however, as a guide for future retail bankers (and regulators) keen to learn from the mistakes of the past and develop a UK banking profession we can be proud of. We will certainly be adding it to the reading list for future Chartered Bankers.‚ÄĚ

Add a review

Related Products

Quick View

Management Design

Managing People and Organizations in Turbulent Times

Authors:¬†Lukas Michel and¬†Thomas¬†Kupferschmied This book will help managers to¬†gain a better perspective of their¬†businesses and key activities and it¬†will be a valuable tool for managing¬†companies and people in these everchanging¬†and turbulent times.  
£19.99 Add to basket
The Environmental Capitalist Quick View

The Environmental Capitalist

Making billions by saving the planet

Authors: Carl Hall

As fi ve billion people turn middle class, the world is entering an unprecedented age of scarcity. We’ve already seen it in the form of rising prices for raw materials and land. But this is just the beginning; soon our economies will be constrained by shortages in water and other raw materials, not to mention the increasing threat of global warming.

In a remote corner of the earth, a few small nations have been preparing for this resource scarcity. A movement that started in the Nordic region, and now spreading globally. A new breed of entrepreneurs ‚Äď the Environmental Capitalists ‚Äď are creating the solutions desperately needed to save a shrinking planet. And they are doing it with the system that is often seen as the cause of the problems we face today ‚Äď capitalism. They have turned their backs on corporate social responsibility, sustainability and traditional environmentalism, seeing them as ineff ective, hypocritical and uninspiring. Instead, they have come to realize that capitalism is the only tool that can deliver solutions on the scale we need.

This inspiring book by self-confessed environmental capitalist Carl Hall presents fi ve principles on how to win in the coming age of scarcity. It provides entrepreneurs, companies, investors and policy-makers with specifi c examples and ideas on how to help save the planet and generate profi ts at the same time.

 
£19.99 Add to basket
Flawed But Willing Quick View

Flawed but Willing

LEADING LARGE ORGANIzATIONS IN THE AGE OF CONNECTION
Author: Khurshed Dehnugara
Instability, disturbance, emergence, networks, informal learning, trial, error, adaptability, low growth, fluctuation and momentum ‚Äď these are the experiences that are increasingly dominating the lives of today‚Äôs business leaders and managers. There is a growing awareness that the old industrial constructs of detailed planning, perfection and process are no longer working as effectively as we might wish in our large, established organizations.
This book is a challenge to the way we relate to each other and lead businesses in the post-industrial age; it is full of passionate stories, reflections and insights. The writing inspires the practice of alternative forms of courage, acceptance of our imperfections and new methods of contact with each other as we navigate the changing nature of the workplace.
£16.99 Add to basket
New! Australia 2034 Quick View

Australia 2034

Luckier by Design

Authors:¬†Nigel Andrade¬†and¬†Peter Munro Critical Capabilities for Australia's Continued Economic Success Australia has written one of the most¬†remarkable economic growth stories¬†of the century and is now poised to¬†shape its future‚ÄĒnot out of crisis but¬†out of opportunity.  
£19.99 Add to basket
Re-thinking Retail in the Digital Era Quick View

Re-thinking Retail in the Digital Era

Authors: Brian Kalms and Oliver Freestone

In this collection of articles, Elix-IRR’s retail professionals examine the fundamental changes brought about by the digital consumer and the related shifts in the industry. The articles discuss many of the challenges and opportunities on which our clients seek our advice.

These are not only the fashionable issues of customer insight and multichannel shopping, but also the challenges which arise through organisational change, the drive for supply chain efficiency and the transformation of IT from a back office cost centre to the enabling mechanism for customer interaction and loyalty.

 
£16.99 Add to basket
Quick View

Not Knowing

The art of turning uncertainty into opportunity

Authors: Steven D’Souza and Diana Renner

In order to thrive in worrying times, this fascinating book proposes we head, uncomfortably, towards the unknown, rather than away from it. By developing a unique relationship with Not Knowing we discover a new way of living, working and succeeding in our modern world.

This book re-frames the concept of Not Knowing, from being in a fearful place of weakness and ignorance, moving to something we must engage with personally. It introduces us to a new paradigm, where Not Knowing becomes an exciting opportunity, where we are no longer limited by what we already know and our habitual reactions tothings that life throws at us, so that deeper knowing can emerge, full of  rich possibilities and wisdom.

 
£9.99 Add to basket
Effective Modern Coaching Quick View

Effective Modern Coaching

The principles and art of succesful business coaching

Written by one of the world s leading business coaches, this book provides authoritative and proven guidance and techniques for managers, executives, or indeed coaches, who want to bring out the full potential of their employees and clients through coaching. Individual performance is a cornerstone of corporate performance and the need to achieve more productivity or innovation from fewer is becoming increasingly vital. Coaching is a demonstrably successful approach to helping individuals perform to higher levels. This book aims to develop managers and executives into great coaches, who can transform the performance of individuals and teams in their organizations.

E-Book Version
£12.99 Add to basket
New! Quick View

The Creative Society

HOW THE FUTURE CAN BE WON

Author: Lars Tvede

Human creativity has been one of the¬†fundamental drivers of civilization¬†and progress ‚Äď solving immense¬†problems, creating opportunities¬†and overcoming enemies like no¬†other force. Often it has baffled its¬†skeptics by finding new and better¬†resources, unexpected environmental¬†technologies and genuinely amazing¬†products that no one had predicted.

However, like so many before it, Western civilization is now suffering from serious internal decay with its bloated public sectors, punitive taxes, over-regulation, marginalized citizens, stagnation, debt, unemployment and pessimism.

 
£12.99 Add to basket
The Old Rush Quick View

The Old Rush

Marketing for Gold in the Age of Aging

Author: Peter Hubbell
The age of aging will begin in 2014 as the last of the baby boomers turn 50. No other global trend will do more to impact the way we live, think, act, and interact with brands for the next twenty years.
 
New! The Productivity Habits Quick View

The Productivity Habits

A simple approach to become more productive

Authors: Ben Elijah The pressure to be more productive is a nightmare for any business person ‚Äď both at work and at home ‚Äď but this doesn‚Äôt have to be a problem anymore. This book introduces eight habits that can turn procrastination into productivity and the pain of overburden into the pleasure of achievement. As you read this book, you will develop productive habits allowing your to-do list to dissolve effortlessly. The secret to unlocking each habit is explained in a compelling way and the book is packed with concise advice and engaging diagrams.  
£9.99 Add to basket
Back to top