A step-by-step guide for how managers and employees can embrace change with passion and excitement, every day
●Provides a framework for dealing with disruption and making a changing market a competitive advantage
● The approach is based on the authors’ deep work with some of the world’s leading companies
●A guide to stop the ‘change victimhood’mentality to one of participation and ownership
● An important management book for all business executives, especially in today’s intensely competitive and changing business environment
Lior Arussy serves as CEO and President of the Strativity Group. He is one of the world’s authorities on customer experience, culture design, customer centricity and transformation. He is the author of six books including Exceptionalize it! (2015) and Customer Experience Strategy (2010). In addition, he has published over 250 articles in publications including the Harvard Business Review.
Returns and ExchangesThere are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.
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|What makes a great leader? What beliefs, attitudes and behaviours are linked to being a top performing and influential leader, especially in these uncertain times? What impact does culture, industry and business context have? And do formal training and education make a difference? This book is for any business manager or executive, or indeed anyone involved in leading a team in their company, who wants to learn the secrets of successful leadership. Based on interviews and analysis (qualitative and quantitative) with some of the world’s best performing leaders, across a mix of industries, cultures and context, the authors present a rigorous evaluation of how leaders behave and how they are driven. In doing so, they reveal the secret code behind consistent and high-level success in leadership and management.|
TheEnergy Bookpresents 50 simple and pragmatic ways to quickly boost energy in one or more of the ‘4 Energy Dimensions’. When these ‘Boosters’ are put into practice, the resulting extra energy enables you to continue delivering a high level of performance in all areas of life.Author: Richard Maddocks
Both enlightening and entertaining, Dr Max Mckeown delivers concise advice on how to move from original insights to new ideas, and from new ideas to valuable real-world innovation.You’ll learn how to increase creativity, understand the psychology of thinking differently, encourage collaboration, co-create with customers, overcome indifference, create an idea-hungry culture, rid yourself of creativity zombies and get to innovation paradise.
Drawing on over 30 years of the author's research and experience, this honest, straight-to-the-point playbook can be dipped into or read cover to cover, giving you important reminders and guidance in how to make new ideas useful. Are you ready to change the world?
Author: Max Mckeown