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The Heartbeat of Excellence

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Create sustainable high performing teams the Swiss way

Insightful lessons from the interface of retail – The Heartbeat of Excellence introduces a new leadership model fit for the modern workforce.

For leaders, teams and consultants, globally, who want to bring coherence and cooperation to their business.

The generation entering the workplace today are looking for freedom and autonomy – this new model helps create those environments.

Curt is a seasoned consultant with expansive international business experience in some of the world’s largest retail companies.

Book Details

Publisher: LID Publishing

ISBN: 978-1-912555-69-7

FORMAT: 216 x 138mm

Bookbinding: Paperback w/flaps

Number of pages: 180


Curt Blattner is Co-Founder of the Institute of Emerging Change consultancy. Curt has had an extensive career at Nestlé including the construction and leadership of a global group of internal consultants for continuous improvement. Curt has Canadian and Swiss citizenship and grew up in Australia and Switzerland. He holds a degree in Agricultural Engineering from the Swiss Federal Institute of Technology.


The Heartbeat of Excellence brings to mind the phrase, ‘Culture eats strategy for breakfast.’ Curt’s book is concerned with putting people first in change processes and workplace structures. This is a timely read with an unexpected Swiss twist.

Alois Zwinggi, Member of the Managing Board, World Economic Forum

Success remains, in many areas, essentially a result of functioning human relationships, despite tremendous progress in technology. The foundations of such effective working relations are respect, tolerance and appreciation of diversity. Curt always highlighted the importance of such interpersonal relations during his personal life.

Stefan Palzer, Executive Vice Precident and Chief Technology Officer, Nestle S.A.

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