Create sustainable high performing teams the Swiss way
● Insightful lessons from the interface of retail – The Heartbeat of Excellence introduces a new leadership model fit for the modern workforce
● For leaders, teams and consultants, globally, who want to bring coherence and cooperation to their business
● The generation entering the workplace today are looking for freedom and autonomy – this new model helps create those environments
●Curt is a seasoned consultant with expansive international business experience in some of the world’s largest retail companies
- Publisher: LID Publishing
- ISBN: 978-1-912555-69-7
- FORMAT: 216 x 138mm
- Bookbinding: Paperback w/flaps
- Number of pages: 180
Curt Blattner is Co-Founder of the Institute of Emerging Change consultancy. Curt has had an extensive career at Nestlé including the construction and leadership of a global group of internal consultants for continuous improvement. Curt has Canadian and Swiss citizenship and grew up in Australia and Switzerland. He holds a degree in Agricultural Engineering from the Swiss Federal Institute of Technology.
Today, we live and do business in a world where society gathers knowledge faster than it gathers wisdom. It is a world of continuous revolution and change. Those who manage to find, structure and exploit the power of "Wild Knowledge" - ie, the untamed data, learnings and experiences that flourish in our lives and minds - will come out the winners. In combination, we need to develop our ability to understand and judge which aspects of that knowledge are applicable to business and life in general. This is the so-called "Vicious Wisdom" which will force you to unlearn, to choose an approach of unthinking, in order to reach a deeper understanding, meaning and reason in your quest to find new and different solutions. This book, written by a leading futurist/philosopher, presents a powerful and radical approach to thinking about and solving our future lives and businesses.
Author: Anders Indset
Publisher: LID Publishing
FORMAT: 178 x 111mm
Number of pages: 224pp
A powerful tool for anyone in employment, no matter what their field, The Recognition Book examines the traits, behaviors, and skills fundamental to doing an excellent job an demonstrates how to shine in today's competitive corporate world. Packed with case studies, practical tools, techniques, hint and tips, the book is a useful reference guide for all.
This unique and engaging book is essential reading for anyone wanting to stand out from the crowd and become the model employee. Whether you work for a multi-national or small business, whether you have just started your career or you're a seasoned executive, this guide will help you develop and hone all the attributes that make you invaluable to your employer.
Author: Paul F. Warriner
Publisher: LID Publishing
Number of pages: 128
How engaged are your employees, really? Companies talk about ‘employee engagement’ and they accept its importance, yet strangely, they adopt out-dated methods when analysing and measuring this engagement.
A leading engagement expert offers a new framework for taking the genuine pulse of a company – so that leaders and management can truly understand how their people are feeling and know what actions to take that result in better performance. Based on making results instantly and transparently available, and then determining with employees the real factors that lie within their feelings, managers can more easily assess the way they need to approach an issue. If, as the cliché goes, ‘people are a company’s greatest asset’, then ensuring their close engagement is essential for any company. This book argues powerfully for a radical new approach to employee engagement, based on understanding the minds and emotions of the people who work in organizations.
Author: Matt Stephens
Digitization is the biggest disruption for business as usual at any major corporation. Trusted mindsets and existing business models are collapsing, corporations are struggling to react to the Fourth Industrial Revolution by risking too little transformation too slowly – and your industry is up next! It’s time to wake up, act and really shape digital change. We need to take up responsibility for digitization and Europe might well be the center stage for this change.
Fightback delivers a stunning and convincing blueprint that will enable business leaders to use the digital economy to their advantage by leveraging three powerful, but little understood, strategic tools – platform business models, digital ventures and the special skills of tech entrepreneurs. Based on a sophisticated analysis, the book is a hands-on playbook for corporate renewal in an age of digitization and makes a convincing case for Europe leading the way in changing minds and business around the world.
Author: Felix Staeritz & Simon Torrance
When it comes to performance, great businesses and impressive individuals do more than simply deliver their numbers. They also engage with us; they make a human connection; a great performance moves us in some fundamental way. Great companies, great teams, and great individuals are defined y a wider set of abilities that create extraordinary levels of performance. This book explores the mindsets and techniques used by top performing artists and adapts these for the creation and delivery of great business performance.
Based on five core principles - 'Adopt the Artistic Mindset', 'Build Connected Ensembles', 'Create Compelling Narrative', 'Rehearse Creatively', 'Deliver Brilliant Performances' - the authors bring together unique perspectives and methods for anyone in business who wants to excel in their work and career.
Author: Jonathan Gifford & Mark Powell
FORMAT: 216 x 138mm
Bookbinding: Paperback with flaps
Number of pages: 224
Every company has its own values and brand which it wants its customers and clients to engage with and develop loyalty to. At the same time, research shows that 70% of customers’ brand perception is determined by their experience with the company’s employees. Moreover, 41% of customers are loyal because of good employee attitude.
This book shows how companies can translate their values and brand into the daily practices and behaviour of their employees, especially those who must deal directly with customers. Drawing its principles from psychology, sociology, philosophy, neuroscience and leadership, the 31 Practices method has been successfully adopted by large and small companies around the world, and has been responsible for significantly enhancing customer satisfaction and loyalty.
Author: Alan Williams & Alison Whybrow
Publisher: LID Publishing
Number of pages: 366
Author: Jamie Cid & Laurie Baum
India is the fastest-growing trillion dollar economy in the world and poised to be the sixth largest economy in the world, overtaking the UK in 2019. As such, more and more businesses world-wide are looking to do business in this market. However, India’s unique business environment, culture and traditions make it a challenging market for most foreigners.
Doing Business in Indiais designed to make anyone exploring, starting or already doing business in India better aware of the cultural and business etiquette’s necessary to succeed in this market. This concise and attractive book is a one-stop guide that aims to shed light on the intricacies and complexities of doing business in India.
Never before in history have, we been more educated, wealthier, and lived longer with more opportunities in life. Conversely, we have never been more stressed, anxious, depressed or lonely. In One Life
, the philosopher and business executive Morten Albæk investigates this paradox and the absurdity that all of the world’s impressive socio-economic advancements have not been translated into more existential wellbeing.
It is critical to understand why those of us, especially in prosperous countries with high living standards, continue to get sick, particularly due to work-related stress and poor leadership. The cure is not more ‘work-life balance’, but that we stop separating our persona into a working human being and private human being, and instead see ourselves as one human being with one life. That one life should be as meaningful as possible; it is meaning – not happiness – that is the most important basic ingredient for the sustainability of our lives, our businesses and our society.
Author: Morten Albaek
Employees around the world are deprived of honest objective feedback, and the higher you go in the organisation, the less feedback you are going to get. Researchers confirmed that the less facetime employees have with their managers, the more impact seeking and receiving feedback will have on their performance.
Gorbatov and Lane propose a simple, systematic approach to giving fair and honest feedback, in ways that improve performance and prove that, if done properly, feedback simultaneously improves performance while engaging and developing employees.
Author: Sergey Gorbatov & Angela Lane
Number of pages: 240
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