Matt Stephens, author of Revolution in a Heartbeat, lets us in on a secret as to what he believes are the three key factors in an organisation’s ability to achieve it’s goals: Leadership, Culture and Engagement.
We have seen it time and again. In all types of business, across each sector – these three form a triangle of success. Each is important on its own, but they have real impact when they are aligned to work with and support each together. Great leadership provides direction, focus and motivation. The right culture helps people think, feel and do what’s needed to achieve goals and strong engagement ensures that energy, talent and skills are channelled to where they need to be.
That’s why these three are at the core of what Heartbeat is about. We help organizational leaders be clear on their role and equipped to do it. We work with businesses to clarify, communicate and embed values and cultures which enable people to behave consistently and concentrate on what’s important. We equip management teams to get on their people’s wavelengths so they see their role in the strategy, are clear on what they have to do and feel truly fired up to do it. Underpinning all this is the ongoing conversation and dialogue which the Heartbeat technology allows organisations to have with their people.
In fact, a good analogy is to say that Leadership, Culture and Engagement are like the steering, engine and wheels on a car. The leadership (steering) is vital to keep the organization on target and looking ahead. The culture (engine) is what drives the business and gives it its character and often identity, while the engagement (wheels) help transfer energy and strategy into action to move it forward. Just as in an organization, the three must also be aligned and work best when all of them are at top performance.
Revolution in a Heartbeat is available to buy here.
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