Fair Talk: Three Steps to Powerful Feedback is out now. Published by LID Publishing, and written by Sergey Gorbatov and Angela Lane. Gorbatov and Lane propose a simple, systematic approach to giving fair and honest feedback in ways that improve performance while engaging and developing employees.
Are you a business professional who feels there is all talk but no feedback at work? The turmoil in companies and redesign of performance ratings means that HR Professions, talent teams and managers feel lost. Fair Talk re-evaluates current feedback practices and addresses its urgent need for a change, reemphasised by drawing on industry experts’ experiences. Using Sergey Gorbatov and Angela Lane’s wealth of knowledge and expertise, Fair Talk provides scientifically robust evidence on why we respond poorly to professional feedback and diagnoses individual performance issues with a powerful prescription of fair and focused assessment through their cutting edge FairTalk Statement.
Employees around the world are deprived of honest objective feedback and the higher you go in the organization, the less feedback you are going to get. Researchers confirmed that the less face time employees have with their managers, the more impact seeking and receiving feedback will have on their performance. Gorbatov and Lane propose a simple, systematic approach to giving fair and honest feedback in ways that improve performance while engaging and developing employees.
Advanced Praise (feedback!) for Fair Talk
“There’s no more powerful force to improve performance than high-quality feedback and there’s no more powerful book on the topic than FairTalk! Lane and Gorbatov offer clear, direct, and practical advice that can help any manager understand why feedback matters and how to ensure it happens.” Marc Effron, Harvard Business School Publishing bestselling author of One Page Talent Management and 8 Steps to High Performance.
“By focusing on what matters and what works, this book is not an overly optimistic, aspirational book on giving feedback: rather, it depicts the reality and complexity of a key aspect of effective experience and systemic approach. A must read for every manager who wants higher performance from their teams.” Francesca Gino, professor, Harvard Business School and author of Sidetracked and Rebel Talent.
“I loved this book! Lane and Gorbatobv have distilled a wealth of important research and practical experience into a valuable ‘user’s guide’ for managers and leaders. They address head-on the challenges we all face in giving honest and frequent feedback and attack the blockers to achieving great performance, all while offering a step-by-step approach for doing so in a transparent and supportive way. So important for Millenials and Generation Z. Read it as soon as you can – it will help you become a better leader!” Doug Ready, senior lecturer at MIT Sloan School of Management.
About the authors
Gorbatov and Lane propose a simple, systematic approach to giving fair and honest feedback, in ways that improve performance and prove that, if done properly, feedback simultaneously improves performance while engaging and developing employees.
Sergey Gorbatov and Angela Lane work and write about the complex science of human performance while making it simple. Leveraging Fortune 500 experience gained across four continents, they equip leaders with practical tools for success. The authors have written for MIT Review, Dialogue and the International Society for Performance Improvement on the topic of feedback.
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