Most due diligence stops at the numbers and the legal boxes, both signed off long before anyone looks at how the system and the service around it actually function together, which is exactly where the real risk lives.

System & Service Due Diligence Done Right closes that gap with a method built from decades spent inside the full ecosystem surrounding software: not just the code, but the documentation, the dependencies, the usability, the people who keep it running, and everything else that determines whether a solution survives contact with real operations. Ten investigation layers, a repeatable question framework, and a calculation model that turns operational risk into a figure a boardroom can defend.

Written for investors, founders, M&A advisors, and product leaders who need to understand what they are actually buying, selling, or scaling, not just what the pitch deck describes.