Today communication has never clearly been so influential, continually centre stage in influencing our hearts, minds and essentially the narrative of our civilization. We are surrounded by the impact of good and bad communication, both in our own lives and in the world stage. And we are swayed, even against better judgement by persuasive communicators.

This book will give anyone simple usable tools to improve and enrich their communication in five key areas, so that they feel more confident and effective in meetings, presentations, interviews, social situations and can even in an argument! Communication expert Emma Serlin presents a unique methodology that has been taught successfully to hundreds of happy clients.