The Connection Book
Categories: Concise Advice Series, Leadership, Management.£9.99
From Brexit to Trump, communication has never clearly been so influential, continually centre stage in influencing our hearts, minds and essentially the narrative of our civilisation. We are surrounded by the impact of good and bad communication, both in our own lives and in the world stage. And we are swayed, even against better judgement by persuasive communicators. This book will give people simple usable tools to improve and enrich their communication in 5 key areas, so they feel more confident and effective in meetings, presentations, interviews, social situations and can even have arguments more effectively! For the very first time, readers will be able to read about and apply a unique methodology that has been taught successfully to hundreds of happy clients since 2008 – and the opportunity to experience gems from that method at a fraction of the price of a session.
Author: Emma Serlin
Publisher: LID Publishing
ISBN:978-1-911498-41-4
FORMAT: 180x120mm
Bookbinding: Hardback
Number of pages: 128 pp
Description
More Info
Description
Simple, no nonsense tools for better communication that can be put into practice in as little as five minutes
● Learn how to communicate more effectively with your colleagues, business partners and family
● The book will guide you through behavioural economics, psychology, and self-leadership
● Benefit from immediately applicable exercises and techniques
AUTHORS
Emma is the Director and Founder of London Speechworkshops who deliver one to one and corporate training to increase personal effectiveness through a unique approach to communication, presentation skills and accent softening. Clients include the Korean Olympic bid team, Times newspaper group, Credit Suisse and many more. Emma is also an award winning theatre director, social entrepreneur, founder of social enterprise, soapsandstories.co.uk, business woman and founder of www.wearesunflower.com
Additional information
| Physical | Physical Copy |
|---|---|
| Digital | E-book |
Related Products
Quick View
Plus Change
This book melds together the two most critical elements to organizational viability: change and creativity. More than simply a how-to book or a technical tome, +Change provides the working knowledge, strategies and tactics necessary to not only be more creative and more innovative, but also to implement change more effectively.
+Change introduces the ICI Formula (Ideas + Change = Innovation). This critical formula for sustainable innovation within an organization allows for systemized ideation, unbiased idea selection, better change management methods and finally, sustainable innovation. This is a book for managers and executives in an era where innovation and change have become key competitive advantages to any company.
Author: Moe Glenner
£19.99
Add to basket
Quick View
The Reputation Book
We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings and social media, never has it been more important to manage your reputation and referrals.This book is for anyone who wants to systematically build their reputation and increase their referral sales whilst delivering a consistent and continually improving customer experience. Put together in a simple, clear, no nonsense way, with step by step instructions on what to do along the journey. The information is based on over 10 years coaching, advisory and training experience in the area of feedback, customer experience and referrals, and all the advice is underpinned by real life experience and examples ...and continued doses of common sense!
Author: Guy Arnold & Russell Wood
Publisher: LID Publishing
ISBN:978-1-911498-40-7
FORMAT: 180x120mm
Bookbinding: Hardback
Number of pages: 128 pp
£9.99
Add to basket
Quick View
The Cult of Service Excellence
In a quest to maintain market position and improve profits in today’s fast-paced, competitive market place, organizations need to become more and more customer driven. A customer-driven organization maintains a base of loyal customers by recognizing that customer service and product quality are fundamental to maintaining a competitive advantage. These organizations have incredibly strong, inspirational and charismatic leaders with strong culture and behavioural norms or even rules that guide everyone how to function within the organization. They think that their way is the only way!
This book explains how the environment and culture created in some of the world’s greatest customer-focused companies resembles the mindset created by a cult. It is by understanding the “anatomy” of such companies that we, too, can embark upon a journey of customer excellence within our companies.
Author: Oke Eleazu
£12.99
Add to basket
Quick View
Revolution in a Heartbeat
How engaged are your employees, really? Companies talk about “employee engagement” and they accept its importance, yet strangely, they adopt out-dated methods when analysing and measuring this engagement. A leading engagement expert offers a new framework for taking the genuine pulse of a company – so that leaders and management can truly understand how their people are feeling, and know what actions to take that result in better performance. Based on making results instantly and transparently available, and then determining with employees the real factors that lie within their feelings, managers can more easily assess the way they need to approachan issue. If, as the cliché goes, “people are a company’s greatest asset”, then ensuring their close engagement is essential for anycompany. This book argues powerfully for a radical new approach to employee engagement, based on understanding the minds and emotions of the people who work in organizations.
Author: Matt Stephens
Publisher: LID Publishing
ISBN:978-1-911498-45-2
FORMAT: 216 x 138mm
Bookbinding: Paperback
Number of pages: 224 pp
£12.99
Add to basket
Quick View
The Impact Book
The best leaders and managers create change. They are able to create a vision, communicate an idea and, in particular, encourage action from others. What is it about these leaders and managers that makes others want to follow, engage and to act?
The term ͚impact͛ describes the effect we have on those around us. Having impact expresses the collective impression left by our visual appearance, our presence, the way we connect with others and the lasting effect we have on people when we have left the room. This book provides 50 short but powerful ways to raise your impact level in business. Taken together, it forms a code to enable you to create response in others and to ensure that every encounter (within your company and outside of it) has the potential to bring something to you, whether that be financially, professionally or personally.
Author: Simon Tyler
Publisher: LID Publishing
ISBN: 978-1-911498-69-8
FORMAT: 180x120 mm
Bookbinding: Hardback
Number of pages: 128
£9.99
Add to basket
Quick View
Disruption Denial
We live in a world of constant change and disruption caused mainly by new technology. Yet, in business, there is widespread apathy, paralysis and confusion in many established companies in face of the obvious scope, scale, reach and pace of disruptive change. Why? Because Denial is the natural default response, given how executives’ brains function and how they are trained.
This important book examines why companies seem paralysed in the headlights of onrushing digital and other disruption. In analysing and understanding this tendency towards denial in companies, the author is then able to guide executives to begin seeing a new perspective to coping with the transformation challenge that faces them. Full of insightful case studies and lessons gained from the author’s work with leading companies, this is a hugely timely book when virtually all companies and executives must deal with the threat of disruptive change.
Author: David Guillebaud
£19.99
Add to basket
Quick View
Iconic
This book is about icons – exceptional organizations (orchestras, restaurants, sports teams or companies) with an aspiration to make or do something special, and to go on doing so, year in, year out for decades. This is what gives these organizations their undeniably iconic status.
By selecting 14 iconic organizations (including ElBulli, McKinsey, Royal Concertgebouw Orchestra, Procter & Gamble, the All Blacks) and researching what characteristics make them different from others, the authors discovered a “competency spiral” which these organizations exhibit in their success. Attracting and retaining the right people; forging individuals into a team; and achieving outstanding results, time after time, through continuous improvement and adjustment – these are the key competencies required to achieve iconic status.
Author: Xavier Bekaert, Gillis Jonk, Jan Raes & Phebo Wibbens
£19.99
Add to basket
Quick View
The Responsive Leader
The world is changing. The world has changed already. But have you changed with it? The change in technology in the last century has driven a massive development in organizations and in society. The so-called Fourth Industrial Revolution demands new approaches to leaders and to leadership. A paradigm shift is emerging, putting engagement, relations, inclusion, freedom, and engagement in the centre; both towards employees and customers. We need to be responsive in order to be relevant to employees and to customers, and in order to adapt to a changing world. We need to be The Responsive Leader. Erik Ostergaard introduces a proven model for engaging in the transformation, covering: purpose and direction, innovation, culture, organizing, and leadership.
Author: Erik Korsvik Ostergaard
Publisher: LID Publishing
ISBN: 978-1-911498-53-7
FORMAT: 220 x 115mm
Bookbinding: Paperback
Number of pages: 216
£12.99
Add to basket
Quick View
Target
Target presents a unique approach to business and life, taking inspiration from the wisdom of the ancient Japanese martial art of archery - Kyudo. Kyudo has a particular teaching: Right shooting always results in a hit . This means that you shouldn t worry about simply hitting the target; instead, you should calmly focus your energy and willpower on proper mindset and form. In doing so, this right-minded shooting will naturally result in a hit. In the business world, we are all under the pressure of hitting sales targets, improving profit margins, increasing efficiency and maintaining relationships. The philosophy of Kyudo gives new perspectives and solutions to the struggles and opportunities that anyone may encounter in their business and career. Target stands as a relevant guide to our modern times. The Kyudo aphorisms have been passed from Japanese masters directly to the author, and have been put into practice for professional and personal situations.
Author: Jérôme Chouchan
Publisher: LID Publishing
ISBN: 978-1-911498-73-5
FORMAT: 216x138 mm
Bookbinding: Hardback
Number of pages: 192
£16.99
Add to basket
Quick View
Pax Japonica
Japan, the world's third largest economy and its largest creditor nation, has been in crisis for more than two decades. Its economy has been depressed or in recession in much of that period, its banking sector in a critical state, and its public sector burdened by recurring fiscal deficits and mounting debt. Today, the hegemonic role in global trade and financial markets has been assumed by the USA and China. Yet, this book argues that a possible future Pax Japonica - one in which Japan will overcome its paralyzing debt and once again play a leading role in global finance - can become a reality. Leading international strategist Takeo Harada provides new and astounding insight into Japan's hidden role as designated controller of large - often secret - funds kept for the purpose of rescuing humankind from ultimate disasters. For this reason, Japan's role in the global economy can never be under-estimated and remains critical to its progress.
Author: Takeo Harada
Publisher: LID Publishing
ISBN:978-1-911498-22-3
FORMAT: 234x156mm
Bookbinding: Hardback
Number of pages: 256 pp
£19.99
Add to basket