Tag Dave Stubberfield

The Five Elements of an Effective Customer Experience Strategy By Guest Contributors Alan Williams & Dave Stubberfield Authors of Supercharging the Customer Experience, Alan Williams and Dave Stubberfield, reveal the five elements of an effective customer experience strategy that drives…

Why You Shouldn’t Treat Customer Experience In Isolation By Guest Contributors Alan Williams & Dave Stubberfield Authors of Supercharging the Customer Experience, Alan Williams and Dave Stubberfield, explain why CX shouldn’t be treated as a separate department and why organizational…